Terms of service
OVERVIEW
Welcome to Fiovani!
The terms “we”, “us” and “our” refer to Fiovani.
Fiovani operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Fiovani is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you use our Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have provided consent for any minor dependents to use the Services on devices you own or manage.
To access certain Services or place an order, you may be required to provide personal information such as your email address, billing details, payment method, and shipping information. You confirm that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not sell, assign, or transfer your account to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products, including phone cases, footwear, and related accessories. However, product colors or appearance may vary depending on your device and screen settings.
We do not guarantee that the appearance, fit, or quality of products will meet your expectations or appear exactly as displayed online.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Fiovani reserves the right to accept or reject any order at our discretion.
Orders are only accepted once payment has been successfully processed and confirmation has been sent. Please review your order carefully before submitting, as cancellations may not be possible once accepted.
If we modify or cancel an order, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund & Returns Policy.
You confirm that purchases are for personal use only and not for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
All prices are subject to change without notice. Prices shown at checkout are final at the time of purchase.
Prices do not include shipping, customs duties, import charges, or applicable taxes unless explicitly stated.
You agree to provide accurate and up-to-date payment information and confirm that you are authorised to use the selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Once an order is handed to the shipping carrier, risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services — including text, images, logos, designs, graphics, videos, and product descriptions — is owned by Fiovani or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorised reproduction, distribution, or use of content is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We do not control or assume responsibility for these tools and are not liable for their use.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Fiovani is powered by Shopify. All purchases are made directly with Fiovani, not Shopify.
You agree that Shopify is not responsible for any aspect of transactions between you and Fiovani and release Shopify from any related claims or liabilities.
SECTION 10 – PRIVACY POLICY
Your use of the Services is governed by our Privacy Policy, which explains how personal information is collected, used, and shared.
Because our store is hosted on Shopify, certain data may also be processed by Shopify in accordance with their privacy practices.
SECTION 11 – FEEDBACK
By submitting reviews, comments, or feedback, you grant Fiovani a perpetual, royalty-free license to use, modify, and display such content for business purposes.
You confirm that your feedback does not violate third-party rights or contain unlawful material.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or harmful activities, or to violate intellectual property rights or applicable laws.
We reserve the right to suspend or terminate access if these Terms are violated.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available”, without warranties of any kind, except where required by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Fiovani shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Fiovani, Shopify, and their affiliates from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain valid.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Fiovani regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not transfer these Terms without our consent. We may assign them without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to us at:
Fiovani
📧 Email: support@fiovani.com
📞 Phone: +44 151 708 5515
📍 Address: 50 Old Mill Park, Belfast, BT16 1WF, United Kingdom
Disclaimer: Fiovani is an independent company and is not affiliated with any other brand.